I continue to find it so very important to know who you trust to help you, in service business's it is very important. I just talked with a women friend that needed some car repairs done, her husband had always handled it, but unfortunately he is no longer here to help her.
She looked through the Internet, but did not check the company out, to be sure they were creditable instead did what she knew best, she got a price on the phone, then got the work done. She felt like the people were nice and the price seemed fair for what she was told by a friend. she picked up her car to find out that the bill doubled, she had no recourse but to pay the bill to get her car back.
Price on the phone is not always the answer, check out the company, have them really personally review the service needs and get a price up front in person. Going with the lowest price will usually force you to trade something else in return. Be sure your willing to give something up to get the lowest price. When a company gives and estimate on the phone please know the price will and can change if they are professionals at what they do, they will and can see what the job really entails, like going to a DR. a doctor can not see or hear the lungs that hurt over the phone and tell you what the problem, the Dr needs to be with you in person to diagnose the concern in person.
My friend has learned a lot through getting pricing over the phone, now she just wants to find a company she can trust when getting her future repairs done. Like in my business, get to know a plumber with small planned work, before you need any emergency plumbing work done, as a family business for the past 25 years, we have grown to know many of our long time customers like long time family memebers, check us out at www.benfranklinplumbingaz.com
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