Today everyone says they offer 24/7 service, but do they really? Need a tow truck late at night how many calls do you have to make to find someone answer the phone live? Too Many, but their ads on the Internet says they have 24/7 service. When you need emergency service, it is important for the service company to stand behind what they say.
Do you need emergency plumbing service? If so, Benjamin Franklin Plumbing, does have our own in house employees working around the clock to answer the phones live and to come out to help you right away. We are here to help you turn off the water, know what is serious or what can wait over night or to come right out to help you when your in need. We understand water does not know time.
Do you need service today? Benjamin Franklin Plumbing does not need much notice ahead of time to help you, we staff our plumbers to support your quick needs with no notice, just contact us through our website www.benfranklinplumbingaz.com or call us at 480-812-1855 or 623-933-1375, we do service the entire phoenix area live 24/7 really!!!
Wednesday, August 26, 2009
Friday, August 7, 2009
What Is The Right Choice?
Have you ever bought a new cell phone over an 800# with a representative or on the Internet, that you thought had the right features you wanted? Then when walking in a local store with a friend you find that another phone had better features for your needs, but you were already locked into the phone you have now. Not a good feeling, that is why we are different, we are locally owned with many options available when it comes to plumbing choices. You have never had so many choices in plumbing then you have available to you today, make the right choice with Benjamin Franklin Plumbing to be sure you get the features you want in your plumbing.
Do you have a leak, run out of hot water or just want a simple basic faucet? Not all plumbers in the Phoenix area have the knowledge or the time to offer you what is best for you. We ask each homeowner: What is your expectations of your shower, your water heater? Then we can offer better choices for plumbing repair that directly meets your personal needs, not what is popular or what the last customer wanted.
Plumbing service is customized from Benjamin Franklin Plumbing, The Punctual Plumber, we want you to make the right choice, the first time.
Do you have a leak, run out of hot water or just want a simple basic faucet? Not all plumbers in the Phoenix area have the knowledge or the time to offer you what is best for you. We ask each homeowner: What is your expectations of your shower, your water heater? Then we can offer better choices for plumbing repair that directly meets your personal needs, not what is popular or what the last customer wanted.
Plumbing service is customized from Benjamin Franklin Plumbing, The Punctual Plumber, we want you to make the right choice, the first time.
Friday, May 8, 2009
Tankless and Solar Water Heater Demo Event
Tankless and Solar Demo. This is a very exciting time for Phoenix area homeowners, on Sat. May 16th we will offer a 1 day live demo event for anyone that wants to learn and see a live tankless and solar water heater demo.
It will be held at 355 E Warner Rd #4 Chandler, AZ 85225. Near the SE corner or Warner and Arizona Ave. From 10-3, we will be serving a BBQ lunch and have experts on hand to answer all your plumbing questions.
This is the best time to get your money's worth from Solar and Tankless water heaters. there is many tax credits and utility rebates available for you right now. Come see if this is for you and your home.
It will be held at 355 E Warner Rd #4 Chandler, AZ 85225. Near the SE corner or Warner and Arizona Ave. From 10-3, we will be serving a BBQ lunch and have experts on hand to answer all your plumbing questions.
This is the best time to get your money's worth from Solar and Tankless water heaters. there is many tax credits and utility rebates available for you right now. Come see if this is for you and your home.
Friday, April 24, 2009
Know who your working with- or else!!
I continue to find it so very important to know who you trust to help you, in service business's it is very important. I just talked with a women friend that needed some car repairs done, her husband had always handled it, but unfortunately he is no longer here to help her.
She looked through the Internet, but did not check the company out, to be sure they were creditable instead did what she knew best, she got a price on the phone, then got the work done. She felt like the people were nice and the price seemed fair for what she was told by a friend. she picked up her car to find out that the bill doubled, she had no recourse but to pay the bill to get her car back.
Price on the phone is not always the answer, check out the company, have them really personally review the service needs and get a price up front in person. Going with the lowest price will usually force you to trade something else in return. Be sure your willing to give something up to get the lowest price. When a company gives and estimate on the phone please know the price will and can change if they are professionals at what they do, they will and can see what the job really entails, like going to a DR. a doctor can not see or hear the lungs that hurt over the phone and tell you what the problem, the Dr needs to be with you in person to diagnose the concern in person.
My friend has learned a lot through getting pricing over the phone, now she just wants to find a company she can trust when getting her future repairs done. Like in my business, get to know a plumber with small planned work, before you need any emergency plumbing work done, as a family business for the past 25 years, we have grown to know many of our long time customers like long time family memebers, check us out at www.benfranklinplumbingaz.com
She looked through the Internet, but did not check the company out, to be sure they were creditable instead did what she knew best, she got a price on the phone, then got the work done. She felt like the people were nice and the price seemed fair for what she was told by a friend. she picked up her car to find out that the bill doubled, she had no recourse but to pay the bill to get her car back.
Price on the phone is not always the answer, check out the company, have them really personally review the service needs and get a price up front in person. Going with the lowest price will usually force you to trade something else in return. Be sure your willing to give something up to get the lowest price. When a company gives and estimate on the phone please know the price will and can change if they are professionals at what they do, they will and can see what the job really entails, like going to a DR. a doctor can not see or hear the lungs that hurt over the phone and tell you what the problem, the Dr needs to be with you in person to diagnose the concern in person.
My friend has learned a lot through getting pricing over the phone, now she just wants to find a company she can trust when getting her future repairs done. Like in my business, get to know a plumber with small planned work, before you need any emergency plumbing work done, as a family business for the past 25 years, we have grown to know many of our long time customers like long time family memebers, check us out at www.benfranklinplumbingaz.com
Tuesday, March 3, 2009
Use Your Government Money to Save Money Everyday
It is so exciting, we have so many ways to save on Hot Water today. It was just announced that the stimulus package will help you with your new hot water heater costs, it will pay you up to 30% of your total cost for a new Tankless Hot Water Heater. Yes, that is right 30% why not get your share of the pie today?
Even better when you go tankless you don't pay for energy every day on your new tankless unless you turn on your hot water. Yes save every month by going tankless!!
That means when your hot water is not needed, it is not using costly utilities, wow when your not home, you are not spending money, now that makes sense doesn't? A Tank style water heater has to keep your water hot all day even when your not home. Does that really make sense these days? Why not save today and tomorrow with a new tankless hot water heater. Find us at www.BenFranklinPlumbingAZ.com or call us at 1-866-867-5309 to start to save money today!!!
Even better when you go tankless you don't pay for energy every day on your new tankless unless you turn on your hot water. Yes save every month by going tankless!!
That means when your hot water is not needed, it is not using costly utilities, wow when your not home, you are not spending money, now that makes sense doesn't? A Tank style water heater has to keep your water hot all day even when your not home. Does that really make sense these days? Why not save today and tomorrow with a new tankless hot water heater. Find us at www.BenFranklinPlumbingAZ.com or call us at 1-866-867-5309 to start to save money today!!!
Wednesday, February 18, 2009
Save Money With Solar
GREAT NEWS!!! it has just been passed, now there is no 30% cap on federal credits for solar hot water systems. In Arizona you can get free hot water about 300 days a year. (let the sun pay you) The utility companies and the government will pay for about 80% of your new solar hot water system, then if you need a new water heater anyway that amount can be removed from the cost and the system to get free hot water is just about free, too.
Check out your electric bill, compare the rates to last years billing, see how much more your electric bill is just because of rate hikes, that will not stop, go solar today while you get paid to do it..contact us at www.BenFranklinPlumbingAZ.com to review all your options available to save you money today and in your future. We are a solar licensed plumber helping you go green easily.
Check out your electric bill, compare the rates to last years billing, see how much more your electric bill is just because of rate hikes, that will not stop, go solar today while you get paid to do it..contact us at www.BenFranklinPlumbingAZ.com to review all your options available to save you money today and in your future. We are a solar licensed plumber helping you go green easily.
Friday, January 16, 2009
Is pricing over the phone good service?
Yesterday I had a tree service come out to my home, they gave me a price on the phone for what they said they would do for me, which I thought was a fair price for their service. When they arrived they found reasons that the price could not be honored, as a business owner I understood their position and the reasons they could not, but it did not stop me from being upset, that I had counted on that price.
The call taker was not the same person that saw the tree issue on site, I truly understood that the tech on site found things with my tree, I did not even realize with a tree and what he said, did make sense, but I was very disappointed when the price changed then what my expected amount was planned to be.
Pricing over the phone is dangerous for everyone involved in some fields of work . The only guaranteed way to get a true price in some fields of work is for the expert you want to hire, to see, feel and hear it and be able to give a true price. I really would have rather had the tree company tell me that upfront without a price and then I would not have expected one thing and got another.
This insulates why in my business we don't price over the phone, we don't want to miss-communicate our great service with the right price the first time. We want people to be happy with our service not discouraged because the price changes.
The call taker was not the same person that saw the tree issue on site, I truly understood that the tech on site found things with my tree, I did not even realize with a tree and what he said, did make sense, but I was very disappointed when the price changed then what my expected amount was planned to be.
Pricing over the phone is dangerous for everyone involved in some fields of work . The only guaranteed way to get a true price in some fields of work is for the expert you want to hire, to see, feel and hear it and be able to give a true price. I really would have rather had the tree company tell me that upfront without a price and then I would not have expected one thing and got another.
This insulates why in my business we don't price over the phone, we don't want to miss-communicate our great service with the right price the first time. We want people to be happy with our service not discouraged because the price changes.
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